About the course:

Root Cause Analysis (RCA) is a powerful methodology used to identify the underlying causes of problems and prevent their recurrence. This course, “Root Cause Analysis (RCA) Techniques,” equips participants with essential tools, frameworks, and strategies to systematically analyze incidents, defects, or failures in any organization. Through hands-on examples and proven techniques, attendees will gain the confidence to investigate issues, implement corrective actions, and drive continuous improvement.

Course Objective:

By the end of this course, participants will be able to:

• Understand the principles and benefits of Root Cause Analysis.
• Apply leading RCA techniques such as the 5 Whys, Fishbone (Ishikawa) Diagram, and Fault Tree Analysis.
• Facilitate effective RCA sessions and data gathering.
• Develop actionable solutions to prevent problem recurrence.
• Promote a culture of problem-solving and continuous improvement.

Who is the Target Audience?

This course is ideal for:

• Quality and process improvement professionals.
• Maintenance, operations, and production staff.
• Engineers and technical team members.
• Safety officers and risk managers.
• Anyone responsible for solving problems or investigating incidents.

Basic Knowledge:

• No prior RCA experience is necessary.