About the Course:

In this practical and interactive webinar, participants will learn how to develop and implement a sustainable Knowledge Management (KM) strategy aligned with organizational goals. The presenter will share personal stories and real-world examples to bring KM principles to life and illustrate what works, and what doesn’t, in different organizational contexts. Through a structured approach, we’ll explore KM strategy development, tool selection, governance, cultural integration, and performance measurement. Whether you're launching a new KM initiative or strengthening an existing one, this session will provide actionable guidance to help you lead with clarity, purpose, and impact.

Course Objective:

By the end of this session, participants will be able to:

• Define the key components of a Knowledge Management (KM) strategy and explain how they align with organizational goals.
• Assess KM readiness using tools and techniques to identify knowledge gaps, silos, and stakeholder priorities.
• Translate KM strategy into a practical implementation plan, including tools, approaches, and governance models.
• Select appropriate KM practices (e.g., communities of practice, repositories, mentoring, AI-enabled search) tailored to organizational needs.
• Develop strategies for fostering a knowledge-sharing culture and managing change across teams.
• Establish meaningful metrics and feedback loops to evaluate KM effectiveness and drive continuous improvement.
• Apply real-world insights and personal examples to anticipate challenges and adopt proven KM practices.

Who is the Target Audience?

• This session is designed for professionals, across government agencies and corporate environments, who have been tasked with developing or enhancing a Knowledge Management (KM) strategy within their organization. Whether you're starting from scratch or refining existing KM practices, this webinar offers practical guidance, real-world insights, and actionable tools to help you succeed. It is ideal for KM leads, program managers, team leaders, and organizational development professionals looking to implement sustainable and impactful KM solutions.

Basic Knowledge:

• Participants should have a foundational understanding of Knowledge Management (KM) concepts and terminology.
• This session is best suited for individuals who have experience with, or responsibility for, implementing organizational initiatives, particularly those involving knowledge sharing, process improvement, or cultural change.
• Familiarity with your organization’s structure, workflows, and information systems will help you get the most out of the session.