Turning Tension into Teamwork: Essential Workplace Soft Skills

About the Course:

Workplace conflict doesn’t have to be a disaster; it can be a launchpad for growth.

In this energetic, skills-based session, participants will explore essential soft skills that make or break modern teams. From mastering the art of feedback to navigating difficult conversations with confidence, attendees will walk away with tools that create real change. Expect collaboration exercises, self-assessments, and proven strategies that boost cooperation, reduce friction, and elevate team performance.

Course Objective:

• Understand root causes and styles of workplace conflict
• Learn soft skills that defuse tension and build trust
• Gain confidence in assertive, empathetic communication
• Explore practical conflict resolution models
• Promote collaboration in fast-paced, high-pressure teams

Who is the Target Audience?

• Employees, team leaders, HR personnel, educators, managers, and anyone eager to improve workplace harmony and communication.

Basic Knowledge:

• Open to all. Ideal for those in team environments or leadership roles.