Leading with Conversational Intelligence®

About the Course:

Based on the groundbreaking work of Judith E. Glaser, Conversational Intelligence® (C-IQ) reveals how conversations shape our relationships, influence our neurochemistry, and determine our leadership success. This course equips participants with tools and practices to elevate their conversational capabilities, transforming interactions into trust-building experiences. Through neuroscience-backed frameworks, case studies, and practical exercises, learners will discover how to lead more effectively by mastering the art and science of conversation.

Course Objective:

• Understand the neuroscience behind Conversational Intelligence®
• Identify the three levels of conversation and their impact on trust
• Apply C-IQ tools to reduce fear and foster open dialogue
• Practice techniques to navigate difficult conversations and build psychological safety
• Develop a personal C-IQ leadership action plan

Who is the Target Audience?

• Leaders at all levels, team managers, HR professionals, coaches, and anyone seeking to improve communication, collaboration, and organizational culture.

Basic Knowledge:

• No prior neuroscience or leadership training is required. Ideal for professionals interested in enhancing their leadership through communication.